Effective Date:11-19-2024
At Nareal.in, we are committed to delivering your orders promptly and efficiently. This Shipping Policy explains our shipping processes, timeframes, costs, and other essential details.
1. Shipping Locations
We currently ship to:
- All major cities and towns across India.
- International shipping is not available at this time (optional: if applicable, specify countries you ship to).
2. Processing Time
- Order Processing: Orders are typically processed within [Insert Timeframe, e.g., 1-2 business days] after payment confirmation.
- Exceptions: Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Times
- Standard Delivery: Estimated delivery within [Insert Timeframe, e.g., 3-7 business days] after dispatch.
- Expedited Delivery: If available, expedited shipping options may reduce delivery time to [Insert Timeframe, e.g., 1-3 business days].
- Delivery times may vary based on your location and unforeseen circumstances such as weather, strikes, or courier delays.
4. Shipping Charges
- Standard Shipping: [Insert Cost or Free Shipping Details, e.g., Free on orders above ₹500, otherwise ₹50.]
-
Expedited Shipping: [Insert Cost if applicable.]
Shipping charges will be calculated and displayed at checkout.
5. Tracking Your Order
- Once your order is dispatched, you will receive an email or SMS with a tracking number and a link to monitor your shipment's progress.
- For assistance with tracking, please contact us at [Insert Contact Email].
6. Delivery Issues
- Missed Delivery: If delivery is missed, our courier partner will attempt to deliver again. Contact the courier directly or reach out to us for assistance.
- Damaged or Lost Shipments: If your order arrives damaged or is lost in transit, please contact us within [Insert Timeframe, e.g., 48 hours] of delivery with supporting photos or details.
7. Address Accuracy
- Please ensure your shipping address is accurate and complete.
- Nareal.in is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
8. Restricted Delivery Areas
Delivery may not be available to certain remote or restricted areas. In such cases, we will notify you after order placement and provide alternative solutions.
9. International Shipping
(Optional: Include only if applicable)
- International shipping is available to [Insert Countries].
- Delivery times and charges will vary based on the destination. Customs duties or taxes, if applicable, must be borne by the customer.
10. Contact Us
For any questions or concerns about our Shipping Policy, please contact us:
- Email: [Insert Email Address]
- Phone: [Insert Phone Number]
